How to choose a family dentist: the first-cleaning test

Five signs of a clinic you can stay with, visible at a professional cleaning. A Tursunov Clinic patient who was looking for a replacement for a previous dentist (2GIS, 16.10.2025). Professional cleaning 25,000 ₸, Prophylaxis 50,000 ₸ instead of 70,000.

Key points

  • A "family" dentist is not a sign on the door but a clinic that has every specialty you need, where doctors do not change every year and where your history is kept rather than started over.
  • You can check this at the most harmless visit — a professional cleaning: it shows how they work with a patient before anything hurts.
  • At Tursunov Clinic a professional cleaning is 25,000 ₸, Prophylaxis on a Swiss device 50,000 ₸ instead of 70,000; the licence and the doctors are published on the site.
  • One of the clinic's reviews on 2GIS was written by a patient who was looking for exactly that — a replacement for a dentist who had moved away.

What "family" means in practice

Three things. First, the clinic has a general dentist, a hygienist, a surgeon, a prosthodontist and an orthodontist, so you do not assemble treatment from different addresses. Second, the doctors have been there a long time and keep your history: X-rays, plans, what has already been done. Third, nobody sells you treatment at the first visit — they explain and give you a choice. All of that is visible in one appointment if you know where to look.

Five checks at the first cleaning

An examination before cleaning: the doctor looks at the gums, fillings and crowns and says what they see — instead of starting with the device. How they clean: ultrasound, then Air Flow, then polishing; they explain where the tartar is and why the gum bleeds, and offer anaesthesia if you are sensitive.

What they say afterwards: home care for your mouth (interdental brushes, floss, an irrigator), not a generic leaflet; if they see decay, they show it on the X-ray rather than just naming a price. Transparency: prices on the site match the receipt, the licence and the doctors are published — Tursunov Clinic has a page for licence No. 23007033 and profiles of every doctor. And how they book the next visit: a check-up in six months — yes; "treat everything at once, urgently" with no explanation — a reason to be wary.

A clinic patient's experience

In a 2GIS review dated 16 October 2025 a patient writes that his previous dentist had moved away and the family was looking for a replacement. The first cleaning was done by Karina Aleksandrovna — in his words, thoroughly and meticulously, yet gently and carefully. That is exactly the test described above: a cleaning as the first visit to a new clinic.

One review does not guarantee the same experience for everyone, but it shows what a properly done cleaning looks like through a patient's eyes.

What the clinic offers

A professional cleaning (ultrasound, Air Flow, polishing) is 25,000 ₸. Prophylaxis — a cleaning on the Swiss Air Flow Prophylaxis Master device — is 50,000 ₸ instead of 70,000 on promotion. Cleanings are done by Karina Kim, general dentist and periodontist.

An example of the comprehensive approach is a case where a cleaning and gum treatment with the Vector device came before restoring the front teeth. The review describes one patient's experience; the scope of the cleaning and how often to come are determined by the doctor after an examination.

Related services and guides

Frequently asked questions

How often is a professional cleaning needed?

Usually every six months; with braces, implants or gum disease — every 3–4 months. The doctor sets the interval.

How does Prophylaxis differ from a regular cleaning?

The device uses a finer powder and warm water — gentler on enamel and gums, suitable for sensitive teeth and for implants.

Can the whole family come?

Yes: adults — all specialties; children — dental treatment from age 12, orthodontic treatment with plates from 6–7. Ask when booking which doctor to see with a child.

Is the first consultation paid?

No, the consultation is free. The X-ray and the cleaning are per the price list.

Sources used to prepare this guide

Content updated: 2026-09-15